Privacy Policy

This Privacy Policy explains how Wearaxiom collects, uses, shares, stores, and protects personal information when you visit wearaxiom.com, place an order, contact customer support, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Summary

Store	Wearaxiom
Website	wearaxiom.com
Products	Women's dresses
Service Area	United States
Information Collection	We collect information needed to process orders, provide support, operate the website, prevent fraud, and improve our services
Cookies & Tracking	We may use cookies and similar technologies for essential website functions, analytics, preferences, security, and marketing where permitted
Data Sharing	We may share limited information with service providers such as payment processors, shipping carriers, hosting providers, analytics providers, and fraud-prevention services
Selling Personal Information	We do not sell personal information for money
Privacy Rights	Customers may have privacy rights depending on their state of residence
Privacy Contact	support@wearaxiom.com
Support Hours	Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

1. Who We Are

This Privacy Policy applies to personal information handled by:

• Wearaxiom
• 164 Bob Hill Rd, Ridgefield, CT 06877-2028, United States
• Website: wearaxiom.com
• Email: support@wearaxiom.com
• Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

For privacy-related questions or requests, contact us using the email address above.

2. Scope of This Privacy Policy

This Privacy Policy applies when you visit wearaxiom.com, browse products, place an order, make a payment, request a return or refund, contact customer support, subscribe to communications where available, interact with cookies or website technologies, or otherwise provide information directly to Wearaxiom. This policy does not control independent third-party websites or services that operate under their own privacy policies.

3. Personal Information We Collect

Depending on how you use our website, we may collect the following categories of information:

• Contact Information: Full name, email address, telephone number (if provided), billing address, and shipping address.
• Order and Transaction Information: Order number, products purchased, product size or variation, purchase amount, shipping charges, taxes, order status, shipping and delivery information, and return, exchange, and refund information.
• Payment Information: Payments may be processed through third-party payment service providers who process payment card details, billing information, payment authorization information, transaction identifiers, and payment status. Wearaxiom does not need to directly store complete payment card information when payment information is processed securely by authorized payment providers.
• Account Information: If account functionality is available, we may collect name, email address, account credentials, saved addresses, order history, and account preferences.
• Customer Support Information: Name, email address, order number, details of your request, photographs submitted for damaged or incorrect items, return or refund information, and communications between you and our support team.
• Device and Technical Information: IP address, browser type, device type, operating system, language settings, referring website, pages viewed, date and time of access, website interactions, approximate location derived from technical information, cookie identifiers, and session identifiers.
• Marketing and Preference Information: Marketing communication preferences, email subscription status, advertising interaction information, and cookie consent preferences.

4. How We Collect Information

We may collect information directly from you (when you place an order, enter shipping or billing information, contact customer service, submit a return request, subscribe to communications, or complete a website form), automatically (through cookies, pixels, tags, log files, local storage, and similar website technologies), and from service providers (involved in payment processing, order fulfillment, shipping, fraud prevention, website hosting, analytics, advertising, and customer support).

5. How We Use Personal Information

We use personal information for legitimate business and operational purposes, including:

• To Process Orders: Confirm purchases, process payments, prepare orders, ship products, send order confirmations, provide tracking information, and manage delivery issues.
• To Provide Customer Support: Respond to customer inquiries, verify orders, handle returns, process refunds, manage exchanges, resolve shipping problems, and review damaged or incorrect product claims.
• To Operate Our Website: Maintain website functionality, maintain shopping cart functions, remember preferences, diagnose technical problems, improve website performance, and maintain website security.
• To Prevent Fraud and Abuse: Verify transactions, detect suspicious activity, prevent payment fraud, protect customer accounts, protect our website and systems, and investigate misuse.
• To Improve Our Services: Analyze website usage, improve navigation, improve product presentation, evaluate website performance, improve customer experience, and identify technical issues.
• To Communicate With You: Send communications related to orders, payments, shipping, delivery, returns, refunds, account activity, customer support, and important policy or service updates.
• For Marketing: Where permitted by applicable law and based on your preferences, send promotional emails, measure advertising performance, understand customer interests, and display relevant advertising. You may opt out of promotional email communications as described below.

6. Legal and Operational Bases for Processing

Depending on the circumstances and applicable law, we process personal information when necessary to complete a transaction you requested, fulfill an order, provide customer service, comply with legal obligations, protect against fraud, protect our systems and users, support legitimate business operations, or obtain/honor consent where consent is required.

7. Order Information

When you place an order, we use the information you provide to complete the transaction, including customer name, contact details, shipping address, billing address, product selection, payment status, order value, and shipping information. We may retain transaction information as reasonably necessary for accounting, fraud prevention, dispute resolution, customer service, and legal compliance.

8. Payment Information

Payment information may be processed by third-party payment providers who collect and process your payment information according to their own privacy and security practices. Wearaxiom may receive transaction-related information such as payment confirmation, transaction status, payment method type, transaction identifier, and limited payment details. We do not intentionally request that customers send full payment card numbers by email.

9. Shipping Information

To deliver an order, we may share necessary information with shipping and logistics providers (such as USPS, UPS, or FedEx), including recipient name, delivery address, contact information where required, order or shipment reference, and package information. These carriers may process delivery information under their own privacy policies.

10. Returns and Refunds

When processing a return or refund, we may collect order number, customer name, email address, product information, reason for return, photographs where necessary, return tracking information, and refund status to evaluate and process your request according to our Return & Refund Policy.

11. Cookies and Similar Technologies

Wearaxiom may use cookies and similar technologies (small data files stored on your browser or device) to support website functionality, including essential cookies (website operation, shopping cart functionality, checkout, security, fraud prevention, session management), preference cookies (website preferences, language preferences, customer settings, previous selections), analytics cookies (number of visitors, pages viewed, website navigation, device types, website performance), and advertising/marketing cookies (measure advertising effectiveness, understand campaign performance, limit repetitive advertisements, show more relevant advertisements where permitted).

12. Cookie Choices

Depending on the technologies used and applicable law, you may be able to manage cookie preferences through our cookie consent controls (where available), your browser settings, device settings, or relevant third-party opt-out tools. Blocking certain essential cookies may affect website functionality, including shopping cart or checkout functions.

13. Who We Share Personal Information With

We do not share personal information indiscriminately. We may disclose limited information to service providers where reasonably necessary to operate our business, including payment processors, shipping carriers, website and hosting providers, analytics providers, marketing providers, fraud-prevention and security providers, and professional advisors (accountants, legal advisors, insurers, auditors).

14. Sale or Sharing of Personal Information

Wearaxiom does not sell personal information for money. Some privacy laws define "sale," "sharing," or "targeted advertising" more broadly than ordinary monetary sales. If our use of advertising or analytics technologies falls within those definitions, eligible customers may have the right to opt out where required by applicable law.

15. Legal Disclosures

We may disclose personal information where reasonably necessary to comply with applicable law, respond to a lawful court order, respond to valid government requests, protect legal rights, enforce agreements, prevent fraud, protect customers, protect the security of our systems, and investigate unlawful activity. We will not voluntarily disclose customer information to unrelated parties without a legitimate purpose.

16. Business Transfers

If Wearaxiom is involved in a merger, acquisition, reorganization, financing, asset transfer, or business sale, personal information may be transferred as part of the transaction where permitted by law. Any successor handling personal information would remain responsible for applicable privacy obligations.

17. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required by law (such as order fulfillment, customer service needs, accounting obligations, tax requirements, fraud prevention, payment disputes, chargebacks, legal claims, and regulatory obligations). When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

18. Data Security

Wearaxiom uses reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, unauthorized disclosure, loss, misuse, alteration, and destruction, including access controls, secure website connections, payment security measures, fraud-prevention systems, restricted administrative access, and service-provider security controls. No internet transmission or electronic storage system can be guaranteed to be completely secure.

19. Customer Privacy Rights

Depending on where you live and which privacy laws apply, you may have rights relating to your personal information, including requesting access, correction, deletion, information about categories of personal information processed, a copy of certain personal information, opting out of targeted advertising, opting out of certain forms of sale or sharing, withdrawing consent, appealing certain privacy request decisions, and exercising privacy rights without unlawful discrimination. These rights are subject to applicable legal exceptions and verification requirements.

20. Connecticut Privacy Rights

Residents of Connecticut may have privacy rights under applicable Connecticut privacy law when the relevant statutory requirements apply, including rights to confirm whether personal data is being processed, access personal data, correct inaccuracies, delete certain personal data, obtain a portable copy of certain data, opt out of qualifying targeted advertising, opt out of qualifying sales of personal data, and opt out of certain profiling activities where applicable.

21. California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including right to know, right to access, right to correction, right to deletion, right to opt out of qualifying sale or sharing, right to limit certain uses of sensitive personal information where applicable, and right to non-discrimination for exercising privacy rights. Wearaxiom does not sell personal information for money.

22. Other U.S. State Privacy Rights

Residents of other U.S. states may have privacy rights under their applicable state privacy laws. Available rights vary depending on state of residence, business applicability thresholds, type of personal information, purpose of processing, and applicable legal exemptions. We will process verified privacy requests according to applicable law.

23. How to Submit a Privacy Request

To submit a privacy request, contact support@wearaxiom.com, including your full name, email address associated with your interactions with Wearaxiom, the specific privacy right you want to exercise, and relevant order number where applicable. Please do not send passwords, full payment card numbers, or other unnecessary sensitive information.

24. Identity Verification

Before completing certain privacy requests, we may need to verify your identity to protect personal information from unauthorized access or deletion. We may request information reasonably necessary to match your request with information already associated with your customer relationship.

25. Authorized Agents

Where applicable law permits an authorized agent to make a request on your behalf, we may request reasonable proof that the agent is authorized to act for you, your identity can be verified, and the request is valid under applicable law. We may contact you directly to confirm authorization where permitted.

26. Appeals

Where applicable law provides a right to appeal a privacy request decision, you may submit an appeal by contacting support@wearaxiom.com, including enough information for us to identify the original request and the decision you are appealing.

27. Marketing Communications

If you receive promotional emails from Wearaxiom, you may opt out by using the unsubscribe mechanism provided in the message or contacting support@wearaxiom.com. Opting out of marketing communications does not prevent us from sending necessary transactional communications (order confirmations, shipping updates, return information, refund notices, customer service responses, and important account or security messages).

28. Children's Privacy

Wearaxiom is not directed to children under 13. We do not knowingly collect personal information from children under 13 for independent commercial use. If you believe a child has provided personal information to us without appropriate authorization, contact support@wearaxiom.com so the matter can be reviewed.

29. Sensitive Personal Information

We do not intentionally request sensitive personal information that is unnecessary for ordinary online clothing purchases. Customers should not send unnecessary information such as government identification numbers, passwords, full payment card details by email, medical information, or biometric information.

30. Fraud Prevention

We may process customer, transaction, device, and payment-related information to detect suspicious purchases, prevent unauthorized transactions, identify account misuse, protect customers, reduce chargeback fraud, and maintain website security. Automated tools may assist with fraud screening where appropriate.

31. Do Not Track Signals

Some browsers offer a "Do Not Track" setting. Because there is not one universally accepted standard for responding to all browser-based Do Not Track signals, website responses may vary depending on technology and applicable legal requirements. Where applicable law requires recognition of legally valid opt-out preference signals, we will seek to honor such requirements.

32. External Links

Our website may contain links to independent third-party websites. When you leave wearaxiom.com, the privacy practices of the destination website may apply. Wearaxiom is not responsible for the privacy practices of independent websites that we do not control, and we recommend reviewing their privacy policies before providing personal information.

33. International Data Processing

Wearaxiom sells and ships products only within the United States. However, some service providers involved in website hosting, analytics, infrastructure, or other technical services may process information in different locations. Where required, appropriate measures may be used for lawful data transfers.

34. Accuracy of Your Information

You are responsible for providing accurate information during checkout and customer service interactions. Please contact us if your information needs to be corrected, as accurate information is particularly important for order processing, shipping, delivery, refunds, and customer support.

35. Privacy and Order Records

Certain information cannot always be deleted immediately after a privacy request. For example, we may need to retain transaction records where reasonably necessary for tax records, accounting, fraud prevention, chargeback disputes, consumer disputes, legal compliance, and enforcement of contractual rights.

36. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes in our services, technology, privacy practices, service providers, or applicable legal requirements. The current version will be published on wearaxiom.com with an updated effective date, and we encourage customers to review this policy periodically.

37. Related Policies

This Privacy Policy should be read together with other applicable Wearaxiom policies, including our Terms of Service, Shipping Policy, Return & Refund Policy, Cookie Policy, Payment Policy, and Order Cancellation & Change Policy.

38. Contact Us

For questions, concerns, or privacy requests, contact:

• Store: Wearaxiom
• Website: wearaxiom.com
• Address: 164 Bob Hill Rd, Ridgefield, CT 06877-2028, United States
• Email: support@wearaxiom.com
• Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

Eastern Time observes EST (UTC−5) during standard time and EDT (UTC−4) during daylight saving time.