Shipping Policy

Last Updated: September 23, 2026

At Wearaxiom, we are committed to providing clear and transparent shipping information so customers know what to expect before placing an order. This Shipping Policy applies to purchases made through wearaxiom.com.

Summary

• Shipping destination: United States only
• International shipping: Not available
• Order cut-off time: 5:00 PM Eastern Time (ET)
• Order handling time: 1–3 business days, Monday through Friday
• Transit time: 5–10 business days, Monday through Friday
• Estimated total delivery time: 6–13 business days
• Standard shipping fee: $6.99 per order
• Additional shipping fees: None
• Taxes: Product prices include applicable tax
• Shipping charge: Calculated and displayed at checkout
• Carriers: USPS, UPS, or FedEx
• Support hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

Shipping Details

Shipping Destinations

Wearaxiom currently ships orders only within the United States.

We do not currently offer international shipping. Orders with delivery addresses outside the United States cannot be accepted or fulfilled.

Our domestic shipping terms, including the standard shipping rate and estimated delivery times, apply to eligible delivery addresses within the United States, including addresses within Connecticut.

Order Cut-Off Time

Our daily order cut-off time is 5:00 PM Eastern Time (ET).

Orders placed before 5:00 PM ET may begin processing that business day. Orders placed after 5:00 PM ET will normally begin processing on the next business day.

Orders placed on weekends or applicable holidays will begin processing on the next business day.

Order Processing and Handling Time

Orders are normally prepared and processed within 1–3 business days, Monday through Friday.

Processing may include:

• Payment verification
• Order confirmation
• Product preparation
• Packaging
• Shipping label preparation
• Carrier handoff

Handling time is separate from carrier transit time.

Transit Time

Once your order has been processed and handed to the shipping carrier, estimated transit time is:

5–10 business days, Monday through Friday.

Delivery time may vary depending on the destination, carrier operations, weather conditions, holidays, or other circumstances outside our reasonable control.

Some orders may arrive earlier than the estimated delivery window.

Estimated Total Delivery Time

The estimated total delivery time is generally:

1–3 business days handling + 5–10 business days transit = approximately 6–13 business days.

This estimate begins from the applicable processing date after your order has been successfully submitted and payment has been confirmed.

Shipping Fees

Wearaxiom charges a flat standard shipping fee of $6.99 per order for eligible United States deliveries.

There are no additional standard shipping or handling fees beyond the amount disclosed during checkout.

Your shipping charge will be clearly displayed before you complete payment.

Taxes and Order Pricing

Product prices displayed on our website include applicable tax.

The applicable shipping charge is shown separately during checkout so you can review your order total before completing the purchase.

We do not intentionally add undisclosed shipping or handling charges after checkout.

Shipping Carriers

Depending on the order and delivery destination, Wearaxiom may ship orders using:

• USPS
• UPS
• FedEx

The carrier used for a specific order may be selected based on destination, service availability, package characteristics, and operational requirements.

Order Tracking

When tracking information is available, customers will receive shipment details after the order has been dispatched.

Please allow time for the carrier's tracking system to update after a shipping label is created or the package is transferred to the carrier.

If your tracking information has not updated for an extended period, please contact us at support@wearaxiom.com.

Delivery Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

Before placing your order, please verify:

• Recipient name
• Street address
• Apartment, suite, or unit number, if applicable
• City
• State
• ZIP code
• Contact information

If you notice an incorrect shipping address, contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has entered processing or has been transferred to the shipping carrier.

Delayed Deliveries

Delivery estimates are provided in good faith but are not guaranteed arrival dates.

Carrier delays may occasionally occur because of:

• Severe weather
• Holiday shipping volume
• Transportation disruptions
• Carrier service interruptions
• Incorrect or incomplete delivery addresses
• Other circumstances outside our reasonable control

If an order is significantly delayed, please contact our support team so we can review the available tracking information and assist you.

Lost or Missing Packages

If tracking indicates that your package has not been delivered within the expected delivery period, contact us at support@wearaxiom.com.

Please provide your order number and relevant delivery information so we can review the shipment status and, where appropriate, work with the shipping carrier.

If tracking shows a package as delivered but you cannot locate it, please first:

• Check around the delivery location.
• Check with household members or others who may have received the package.
• Check with neighbors, building staff, or reception areas where applicable.
• Review the carrier's tracking information.

If the package remains missing, contact us for further assistance.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or materially different from what you ordered, please contact support@wearaxiom.com as soon as possible.

Include:

• Your order number
• A description of the issue
• Clear photographs of the product, packaging, or shipping damage where applicable

We will review the issue and provide appropriate next steps under our applicable return and refund procedures.

Returns, Refunds, and Exchanges

Shipping-related issues involving a return, refund, or exchange are handled according to our published Return & Refund Policy.

Customers should review the Return & Refund Policy before returning any item because eligibility requirements, return timelines, product-condition requirements, return shipping responsibility, and refund procedures may apply.

Do not send a return without following the return instructions provided on our website or by our customer support team.

Customer Support

For questions regarding shipping, tracking, delivery, or an existing order, please contact:

Wearaxiom
Website: wearaxiom.com
Address: 164 Bob Hill Rd, Ridgefield, CT 06877-2028, United States
Email: support@wearaxiom.com
Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

Eastern Time observes EST (UTC−5) during standard time and EDT (UTC−4) during daylight saving time.

We aim to provide customers with clear information about order processing, shipping charges, delivery expectations, and shipment support before and after purchase.