Privacy Policy

Last Updated: September 23, 2026

This Privacy Policy explains how Wearaxiom collects, uses, shares, stores, and protects personal information when you visit wearaxiom.com, place an order, contact customer support, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Summary

Store: Wearaxiom
Website: wearaxiom.com
Products: Women's dresses
Service area: United States
We collect information needed to process orders, provide support, operate the website, prevent fraud, and improve our services.
We may use cookies and similar technologies for essential website functions, analytics, preferences, security, and marketing where permitted.
We may share limited information with service providers such as payment processors, shipping carriers, hosting providers, analytics providers, and fraud-prevention services.
We do not sell personal information for money.
Customers may have privacy rights depending on their state of residence.
Privacy contact: support@wearaxiom.com
Support hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

1. Who We Are

This Privacy Policy applies to personal information handled by:

Wearaxiom
164 Bob Hill Rd
Ridgefield, CT 06877-2028
United States
Website: wearaxiom.com
Email: support@wearaxiom.com
Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

For privacy-related questions or requests, contact us using the email address above.

2. Scope of This Privacy Policy

This Privacy Policy applies when you:

Visit wearaxiom.com
Browse products
Place an order
Make a payment
Request a return or refund
Contact customer support
Subscribe to communications where available
Interact with cookies or website technologies
Otherwise provide information directly to Wearaxiom

This policy does not control independent third-party websites or services that operate under their own privacy policies.

3. Personal Information We Collect

Depending on how you use our website, we may collect the following categories of information.

Contact Information

This may include:

Full name
Email address
Telephone number, if provided
Billing address
Shipping address

Order and Transaction Information

This may include:

Order number
Products purchased
Product size or variation
Purchase amount
Shipping charges
Taxes
Order status
Shipping and delivery information
Return, exchange, and refund information

Payment Information

Payments may be processed through third-party payment service providers.

Depending on the payment method, those providers may process information such as:

Payment card details
Billing information
Payment authorization information
Transaction identifiers
Payment status

Wearaxiom does not need to directly store complete payment card information when payment information is processed securely by authorized payment providers.

Account Information

If account functionality is available, we may collect:

Name
Email address
Account credentials
Saved addresses
Order history
Account preferences

Customer Support Information

When you contact us, we may collect:

Your name
Email address
Order number
Details of your request
Photographs submitted for damaged or incorrect items
Return or refund information
Communications between you and our support team

Device and Technical Information

When you use our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Language settings
Referring website
Pages viewed
Date and time of access
Website interactions
Approximate location derived from technical information
Cookie identifiers
Session identifiers

Marketing and Preference Information

Where applicable, we may collect:

Marketing communication preferences
Email subscription status
Advertising interaction information
Cookie consent preferences

4. How We Collect Information

We may collect information:

Directly From You

For example, when you:

Place an order
Enter shipping or billing information
Contact customer service
Submit a return request
Subscribe to communications
Complete a website form

Automatically

We may collect certain technical information through:

Cookies
Pixels
Tags
Log files
Local storage
Similar website technologies

From Service Providers

We may receive information from providers involved in:

Payment processing
Order fulfillment
Shipping
Fraud prevention
Website hosting
Analytics
Advertising
Customer support

5. How We Use Personal Information

We use personal information for legitimate business and operational purposes, including the following.

To Process Orders

We may use information to:

Confirm purchases
Process payments
Prepare orders
Ship products
Send order confirmations
Provide tracking information
Manage delivery issues

To Provide Customer Support

We may use information to:

Respond to customer inquiries
Verify orders
Handle returns
Process refunds
Manage exchanges
Resolve shipping problems
Review damaged or incorrect product claims

To Operate Our Website

We may use information to:

Maintain website functionality
Maintain shopping cart functions
Remember preferences
Diagnose technical problems
Improve website performance
Maintain website security

To Prevent Fraud and Abuse

We may use information to:

Verify transactions
Detect suspicious activity
Prevent payment fraud
Protect customer accounts
Protect our website and systems
Investigate misuse

To Improve Our Services

We may analyze information to:

Understand website usage
Improve navigation
Improve product presentation
Evaluate website performance
Improve customer experience
Identify technical issues

To Communicate With You

We may send communications related to:

Orders
Payments
Shipping
Delivery
Returns
Refunds
Account activity
Customer support
Important policy or service updates

For Marketing

Where permitted by applicable law and based on your preferences, we may use information to:

Send promotional emails
Measure advertising performance
Understand customer interests
Display relevant advertising

You may opt out of promotional email communications as described below.

6. Legal and Operational Bases for Processing

Depending on the circumstances and applicable law, we process personal information when necessary to:

Complete a transaction you requested
Fulfill an order
Provide customer service
Comply with legal obligations
Protect against fraud
Protect our systems and users
Support legitimate business operations
Obtain or honor consent where consent is required

7. Order Information

When you place an order, we use the information you provide to complete the transaction.

This may include:

Customer name
Contact details
Shipping address
Billing address
Product selection
Payment status
Order value
Shipping information

We may retain transaction information as reasonably necessary for accounting, fraud prevention, dispute resolution, customer service, and legal compliance.

8. Payment Information

Payment information may be processed by third-party payment providers.

Those providers may collect and process your payment information according to their own privacy and security practices.

Wearaxiom may receive transaction-related information such as:

Payment confirmation
Transaction status
Payment method type
Transaction identifier
Limited payment details

We do not intentionally request that customers send full payment card numbers by email.

9. Shipping Information

To deliver an order, we may share necessary information with shipping and logistics providers.

This may include:

Recipient name
Delivery address
Contact information where required
Order or shipment reference
Package information

Wearaxiom currently uses carriers that may include:

USPS
UPS
FedEx

These carriers may process delivery information under their own privacy policies.

10. Returns and Refunds

When processing a return or refund, we may collect:

Order number
Customer name
Email address
Product information
Reason for return
Photographs where necessary
Return tracking information
Refund status

This information is used to evaluate and process your request according to our Return & Refund Policy.

11. Cookies and Similar Technologies

Wearaxiom may use cookies and similar technologies to support website functionality.

Cookies are small data files stored on your browser or device.

We may use cookies for the following purposes.

Essential Cookies

These cookies may be necessary for:

Website operation
Shopping cart functionality
Checkout
Security
Fraud prevention
Session management

Preference Cookies

These cookies may help remember:

Website preferences
Language preferences
Customer settings
Previous selections

Analytics Cookies

Analytics technologies may help us understand:

Number of visitors
Pages viewed
Website navigation
Device types
Website performance

Advertising and Marketing Cookies

Where permitted, marketing technologies may be used to:

Measure advertising effectiveness
Understand campaign performance
Limit repetitive advertisements
Show more relevant advertisements

Additional information may be provided in our Cookie Policy.

12. Cookie Choices

Depending on the technologies used and applicable law, you may be able to manage cookie preferences through:

Our cookie consent controls, where available
Your browser settings
Device settings
Relevant third-party opt-out tools

Blocking certain essential cookies may affect website functionality, including shopping cart or checkout functions.

13. Who We Share Personal Information With

We do not share personal information indiscriminately.

We may disclose limited information to service providers where reasonably necessary to operate our business.

Payment Providers

To:

Process transactions
Verify payments
Prevent payment fraud
Process refunds

Shipping Carriers

To:

Deliver orders
Provide tracking
Handle shipping inquiries
Investigate delivery issues

Website and Hosting Providers

To:

Host the website
Maintain infrastructure
Provide technical services
Maintain security

Analytics Providers

To:

Understand website traffic
Analyze website performance
Improve user experience

Marketing Providers

Where permitted, information may be processed for:

Email marketing
Advertising measurement
Campaign management

Fraud-Prevention and Security Providers

Information may be used to:

Detect fraudulent transactions
Protect accounts
Prevent unauthorized use
Maintain website security

Professional Advisors

We may disclose information where reasonably necessary to:

Accountants
Legal advisors
Insurers
Auditors
Other professional service providers

14. Sale or Sharing of Personal Information

Wearaxiom does not sell personal information for money.

Some privacy laws define "sale," "sharing," or "targeted advertising" more broadly than ordinary monetary sales.

If our use of advertising or analytics technologies falls within those definitions, eligible customers may have the right to opt out where required by applicable law.

15. Legal Disclosures

We may disclose personal information where reasonably necessary to:

Comply with applicable law
Respond to a lawful court order
Respond to valid government requests
Protect legal rights
Enforce agreements
Prevent fraud
Protect customers
Protect the security of our systems
Investigate unlawful activity

We will not voluntarily disclose customer information to unrelated parties without a legitimate purpose.

16. Business Transfers

If Wearaxiom is involved in a:

Merger
Acquisition
Reorganization
Financing
Asset transfer
Business sale

personal information may be transferred as part of the transaction where permitted by law.

Any successor handling personal information would remain responsible for applicable privacy obligations.

17. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required by law.

Retention periods may depend on:

Order fulfillment
Customer service needs
Accounting obligations
Tax requirements
Fraud prevention
Payment disputes
Chargebacks
Legal claims
Regulatory obligations

Different categories of information may be retained for different periods.

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

18. Data Security

Wearaxiom uses reasonable administrative, technical, and organizational measures designed to protect personal information from:

Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction

Security measures may include:

Access controls
Secure website connections
Payment security measures
Fraud-prevention systems
Restricted administrative access
Service-provider security controls

No internet transmission or electronic storage system can be guaranteed to be completely secure.

19. Customer Privacy Rights

Depending on where you live and which privacy laws apply, you may have rights relating to your personal information.

These may include the right to:

Request access to personal information
Request correction of inaccurate information
Request deletion of certain information
Request information about categories of personal information processed
Request a copy of certain personal information
Opt out of certain targeted advertising
Opt out of certain forms of sale or sharing
Withdraw consent where processing depends on consent
Appeal certain privacy request decisions where required
Exercise privacy rights without unlawful discrimination

These rights are subject to applicable legal exceptions and verification requirements.

20. Connecticut Privacy Rights

Residents of Connecticut may have privacy rights under applicable Connecticut privacy law when the relevant statutory requirements apply.

These may include rights to:

Confirm whether personal data is being processed
Access personal data
Correct inaccuracies
Delete certain personal data
Obtain a portable copy of certain data
Opt out of qualifying targeted advertising
Opt out of qualifying sales of personal data
Opt out of certain profiling activities where applicable

Some rights and obligations depend on statutory thresholds, exemptions, and the nature of the processing.

21. California Privacy Rights

California residents may have additional rights under applicable California privacy laws.

Depending on the circumstances, these may include:

Right to know
Right to access
Right to correction
Right to deletion
Right to opt out of qualifying sale or sharing
Right to limit certain uses of sensitive personal information where applicable
Right to non-discrimination for exercising privacy rights

Wearaxiom does not sell personal information for money.

22. Other U.S. State Privacy Rights

Residents of other U.S. states may have privacy rights under their applicable state privacy laws.

Available rights vary depending on:

State of residence
Business applicability thresholds
Type of personal information
Purpose of processing
Applicable legal exemptions

We will process verified privacy requests according to applicable law.

23. How to Submit a Privacy Request

To submit a privacy request, contact:

Email: support@wearaxiom.com

Please include:

Your full name
Email address associated with your interactions with Wearaxiom
The specific privacy right you want to exercise
Relevant order number, where applicable

Please do not send passwords, full payment card numbers, or other unnecessary sensitive information.

24. Identity Verification

Before completing certain privacy requests, we may need to verify your identity.

Verification is intended to protect personal information from unauthorized access or deletion.

We may request information reasonably necessary to match your request with information already associated with your customer relationship.

If we cannot reasonably verify your identity, we may be unable to complete certain requests.

25. Authorized Agents

Where applicable law permits an authorized agent to make a request on your behalf, we may request reasonable proof that:

The agent is authorized to act for you
Your identity can be verified
The request is valid under applicable law

We may contact you directly to confirm authorization where permitted.

26. Appeals

Where applicable law provides a right to appeal a privacy request decision, you may submit an appeal by contacting:

support@wearaxiom.com

Please include enough information for us to identify the original request and the decision you are appealing.

27. Marketing Communications

If you receive promotional emails from Wearaxiom, you may opt out by:

Using the unsubscribe mechanism provided in the message, where available
Contacting support@wearaxiom.com

Opting out of marketing communications does not prevent us from sending necessary transactional communications, such as:

Order confirmations
Shipping updates
Return information
Refund notices
Customer service responses
Important account or security messages

28. Children's Privacy

Wearaxiom is not directed to children under 13.

We do not knowingly collect personal information from children under 13 for independent commercial use.

If you believe a child has provided personal information to us without appropriate authorization, contact support@wearaxiom.com so the matter can be reviewed.

29. Sensitive Personal Information

We do not intentionally request sensitive personal information that is unnecessary for ordinary online clothing purchases.

Customers should not send unnecessary information such as:

Government identification numbers
Passwords
Full payment card details by email
Medical information
Biometric information

Where sensitive information is required by a payment provider or another authorized service, that provider may process it under its own security and privacy requirements.

30. Fraud Prevention

We may process customer, transaction, device, and payment-related information to:

Detect suspicious purchases
Prevent unauthorized transactions
Identify account misuse
Protect customers
Reduce chargeback fraud
Maintain website security

Automated tools may assist with fraud screening where appropriate.

Where required by applicable law, customers may have rights relating to certain automated processing activities.

31. Do Not Track Signals

Some browsers offer a "Do Not Track" setting.

Because there is not one universally accepted standard for responding to all browser-based Do Not Track signals, website responses may vary depending on technology and applicable legal requirements.

Where applicable law requires recognition of legally valid opt-out preference signals, we will seek to honor such requirements.

32. External Links

Our website may contain links to independent third-party websites.

When you leave wearaxiom.com, the privacy practices of the destination website may apply.

Wearaxiom is not responsible for the privacy practices of independent websites that we do not control.

We recommend reviewing their privacy policies before providing personal information.

33. International Data Processing

Wearaxiom sells and ships products only within the United States.

However, some service providers involved in website hosting, analytics, infrastructure, or other technical services may process information in different locations.

Where required, appropriate measures may be used for lawful data transfers.

34. Accuracy of Your Information

You are responsible for providing accurate information during checkout and customer service interactions.

Please contact us if your information needs to be corrected.

Accurate information is particularly important for:

Order processing
Shipping
Delivery
Refunds
Customer support

35. Privacy and Order Records

Certain information cannot always be deleted immediately after a privacy request.

For example, we may need to retain transaction records where reasonably necessary for:

Tax records
Accounting
Fraud prevention
Chargeback disputes
Consumer disputes
Legal compliance
Enforcement of contractual rights

Where deletion is not legally required or permitted, information may be retained only for the applicable purpose.

36. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect:

Changes in our services
Changes in technology
Changes in privacy practices
Changes in service providers
Changes in applicable legal requirements

The current version will be published on wearaxiom.com with an updated effective date.

We encourage customers to review this policy periodically.

37. Related Policies

This Privacy Policy should be read together with other applicable Wearaxiom policies, including:

Terms of Service
Shipping Policy
Return & Refund Policy
Cookie Policy
Payment Policy
Order Cancellation & Change Policy

These policies provide additional information about transactions and website use.

38. Contact Us

For questions, concerns, or privacy requests, contact:

Wearaxiom
Website: wearaxiom.com
Address: 164 Bob Hill Rd, Ridgefield, CT 06877-2028, United States
Email: support@wearaxiom.com
Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

Eastern Time observes EST (UTC−5) during standard time and EDT (UTC−4) during daylight saving time.